FAQFrequently asked questions about the Claro platform.Frequently Asked Questions General What is Claro?What compliance frameworks does Claro support?Is Claro available in Bahasa Indonesia?Is Claro cloud or on-premise?What technology stack does Claro use? For Admins How do I create my first campaign?How many email templates are included?How are risk scores calculated?Can I customize training modules?How do I generate compliance reports?Can I import users from Active Directory?What attack types can I simulate?Can I schedule campaigns for specific time windows? For Learners I received a suspicious email. What should I do?How do I report a suspicious email?What happens to my security score if I click a phishing link?How do I complete my training?What do I earn for reporting phishing emails?Can I retake a training module? For IT Administrators What are the minimum system requirements for on-premise deployment?How do I configure SSO?How do I update Claro?How do I set up the phish report button?How do I configure SMTP and sending domains?Is data encrypted at rest?What ports need to be open for Claro?